Terms of Service

Last updated: March 3, 2025

1. Introduction

Welcome to TricTrak ("we," "our," or "us"). By accessing or using our behavior tracking application (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access the Service.

2. Description of Service

TricTrak is a behavior monitoring application that helps users track and reduce unwanted habits such as hair pulling, nail biting, or face touching. The Service uses gesture recognition and face mesh technology to detect when your hands cross user-selected facial boundaries. The Service processes all video locally on your device and plays alert sounds when boundaries are crossed. The Service also tracks streaks, achievements, and historical progress.

3. Account Registration and Subscription

To use our Service, you must create an account using an email address, password, and username. We offer both free and paid subscription options. By subscribing to our paid service, you agree to the payment terms presented at the time of purchase. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4. User Data Collection

The Service collects and processes:

  • Account information (email, password, username)
  • Regional alert data (location on face and timestamp)
  • Streak data (time between alerts)
  • Usage statistics (total time tracked)
  • Achievement progress

All video processing occurs locally on your device. No video, images, or biometric identifiers are ever stored, shared, uploaded, or transmitted. This data never leaves your device and is inaccessible to anyone but you.

5. User Obligations

By using the Service, you agree to:

  • Provide accurate and complete information when creating an account
  • Use the Service in compliance with all applicable laws and regulations
  • Not use the Service for any illegal or unauthorized purpose
  • Not attempt to gain unauthorized access to any portion of the Service
  • Not redistribute, sell, rent, or otherwise make the Service available to third parties

6. Privacy and Data Usage

Our Privacy Policy explains how we collect, use, and protect your information. By using our Service, you agree to our Privacy Policy, which is incorporated into these Terms by reference.

7. Intellectual Property

All content, features, and functionality of the Service, including but not limited to design, text, graphics, sounds, and code, are owned by TricTrak and are protected by copyright, trademark, and other intellectual property laws.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Service will meet your specific requirements or expectations
  • The Service will be uninterrupted, timely, secure, or error-free
  • The Service will provide accurate tracking services
  • The Service will successfully prevent unwanted behaviors
  • The results obtained from using the Service will be accurate or reliable
  • Any errors in the Service will be corrected

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your use or inability to use the Service
  • Any failure of the Service to detect behaviors
  • Any false positive detections or alerts
  • Any failure of the Service to reduce unwanted behaviors
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from the Service

10. Health and Behavioral Disclaimer

TricTrak is designed for habit awareness and tracking purposes only and is not intended to diagnose, treat, cure, or prevent any medical condition, mental health disorder, body-focused repetitive behavior, or any other health condition. We are not healthcare providers, and the Service should not be used as a substitute for professional medical advice, diagnosis, or treatment.

For individuals with diagnosed conditions such as Trichotillomania, Excoriation (Skin Picking) Disorder, Onychophagia (Nail Biting), or other body-focused repetitive behaviors, the Service is intended as a supplementary tool only and not as a replacement for professional treatment.

11. Indemnification

You agree to defend, indemnify, and hold us harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable attorney's fees and costs, arising out of or in any way connected with your access to or use of the Service.

12. Modification of Terms

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the new Terms on the Service. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of Texas, United States, without regard to its conflict of law provisions.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

16. Entire Agreement

These Terms constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings, whether written or oral.

17. Contact Information

If you have any questions about these Terms, please contact us at info@trictrak.com.