Last updated: March 3, 2025
TricTrak ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services. By using TricTrak, you agree to the collection and use of information in accordance with this policy.
Our application uses your device's camera for real-time behavioral tracking. Important privacy guarantees:
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We use Google Analytics to help us understand how our users use the Service. The information generated about your use of the Service (including your IP address) will be transmitted to and stored by Google.
We use the collected information for:
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific information concerned and the context in which we collect it. We generally rely on:
You have the right to withdraw consent at any time.
We may share your information with:
We do not sell, rent, or trade your personal information with third parties for their marketing purposes.
We retain your personal information for as long as necessary to provide you with our services and for legitimate and essential business purposes, such as maintaining the performance of the service, making data-driven business decisions, complying with our legal obligations, and resolving disputes.
If you delete your account, we will delete or anonymize your personal information, unless we need to retain certain information for legitimate business or legal purposes.
We employ a comprehensive security infrastructure using Firebase and Google Cloud services:
While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.
You have the right to:
To exercise any of these rights, please contact us at info@trictrak.com. We will respond to your request within 30 days.
If you are in the European Union, you also have the right to lodge a complaint with a supervisory authority if you believe we have processed your personal information in a manner inconsistent with your privacy rights.
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
When we transfer your information to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable law. We use appropriate safeguards, such as standard contractual clauses approved by the European Commission, to ensure that your data receives an adequate level of protection.
Our services are not intended for users under the age of 13, or the relevant age of digital consent in your jurisdiction. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you believe we have collected information from your child, please contact us immediately at info@trictrak.com and we will take steps to remove that information from our servers.
If you are a California resident, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
To exercise these rights, please contact us using the information in the Contact Us section.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this page. For material changes, we will make reasonable efforts to provide notice, such as an email notification if you have provided us with your email address.
If you have any questions about this Privacy Policy, please contact us at info@trictrak.com